Why UX Research?
Struggling to understand your users? Need to validate an idea or improve your site experience? I help you:
Identify UX friction points
Validate features before development
Make confident, data-driven decisions
Increase user satisfaction and conversion
What I do
We offer a powerful mix of qualitative and quantitative research:
- User Interviews
Gain direct insight from your target users - Usability Testing
Observe real users completing tasks to spot issues - Tool Setup & Analytics
Install tools like Hotjar for heatmaps, session recordings & in-site surveys
Includes:
- Up to 3 user interviews (remote)
- Hotjar setup: heatmaps + recordings
- Summary report with key findings
- 1-hour results call
Outcomes:
- Rapid insight into user behaviour
- Actionable UX improvements
- Fast validation of assumptions
Includes:
- 5 remote user interviews + custom script
- 1 usability test (moderated or unmoderated)
- Hotjar setup + 1 custom survey
- UX insight deck + prioritisation
- 90-minute team debrief session
Outcomes:
- Deeper understanding of user journeys
- Clear UX opportunities
- Strategic design improvements
Premium UX Research Sprint
Best for: Scaling products, product teams, redesigns
£4,500
Includes:
- 8+ user interviews across personas
- Usability testing (live or prototype)
- Full Hotjar setup: recordings, surveys, heatmaps
- Analytics baseline review (GA + Hotjar)
- Executive UX insight report
- 2 stakeholder alignment workshops
Outcomes:
- End-to-end UX insight
- Evidence-backed roadmap
- Stakeholder clarity and consensus
Add-Ons
Additional user interviews: +£150 each
Custom external survey: +£300
Stakeholder workshops: +£500/hr
Monthly insight retainer: £750–£1,200/month
Participant incentives typically £20–£150 per person